Key Takeaways
- Every organization, large or small, should have a business continuity plan.
- BCPs identify risks and ways to prevent them.
- These plans lay out strategies for recovery after disruptive incidents.
- BCPs need to be carefully implemented and regularly reviewed and updated to ensure effectiveness.
Business Continuity Plans (BCPs) are important documents that help businesses ensure they can handle disruption and recover quickly.
Here we explain how to implement a BCP in your business.
What is a Business Continuity Plan?
A business continuity plan (BCP) is a strategic document outlining the plan an organization should follow to prevent and recover from disruptions and get back to business as usual. Any loss of production, distribution, or service time can represent a serious problem for a business. Disruptions, whether caused by natural disasters, sabotage, hacking, civil unrest, or even just infrastructure failure, can have major impacts. They can cause temporary loss of business (decreased sales or service contracts), but if they last long enough, they may trigger the permanent loss of customers.
When an organization has planned how it will respond to disruptions, it can better handle them when they occur. Even if the actual events aren’t precisely what they’ve planned for, a continuity plan can still provide a framework for how to respond to similar situations. The fewer essential functions that are disrupted and the shorter the time they are affected, the easier it is for any business to stay on its feet and recover quickly.
It is a key obligation of directors, who have ultimate responsibility for a company, to ensure a BCP is in place.
What’s included in a BCP?
The key components that are essential in most plans include:
- Contact information: Who should be notified in different situations and how to contact them is a critical component.
- Risk assessment: Identification of the potential risks that could disrupt processes and estimations of the magnitude of their effects can help businesses plan to prevent them or recover from them. Risk assessment should be in-depth, detailing all the damage that could be done to people, places, and equipment within the company.
- Prevention strategies: After identifying risks, strategies can be created and implemented to help prevent them. An example would be installing an automatic fire suppression system or developing a regular backup procedure to ensure access to critical data is never lost.
- Business impact analysis: A major region-wide earthquake will have a much smaller impact on most businesses than a four-hour power cut. Yet both will produce impacts on these businesses that can be estimated.
- Notification procedures: Disruptive incidents need to be identified and reported so that a business can react to them. A system for monitoring and reporting should be put in place, and staff trained on these procedures.
- Incident response plan: For each risk, companies must develop clear, step-wise plans for who should do what. This preparation takes the guesswork out of the response procedure during stressful incidents.
- Temporary procedures: After some incidents, recovery may take a while, and temporary procedures will need to be put in place to keep at least some processes running. These can include temporarily relocating staff, renting equipment, manual workarounds, etc.
- Recovery strategies: A company will need to know how to recover from a serious incident such as a fire or a data leak. Backup strategies for data storage and recovery are critical for most modern businesses. However, these strategies can cover everything from cleaning to re-hiring, rebuilding, and purchasing new equipment.
How to Develop a Business Continuity Plan
A business continuity plan is normally through the following steps:
- Create a task force to be responsible for authoring the BCP.
- Identify the critical functions that must keep going on at all costs.
- Identify risks that could jeopardize these functions or other processes.
- Assess the impact of each type of risk on the business.
- Determine ways to prevent these impacts.
- Develop a reporting procedure and incident response protocols.
- Develop temporary measures.
- Plan the steps for recovery from each type of incident.
- Create mechanisms for practicing the procedures in the plan and evaluating them.
- Regularly update the plan to include new risks and related strategies for mitigation.
Testing and Maintaining a Business Continuity Plan
Just like running a fire drill or a practice evacuation, it’s important to test and maintain a BCP to ensure everyone knows what to do if the situation arises. The company should take time to practice regular drills and exercises simulating disruptive situations. They should then assess staff responses and evaluate the effectiveness of their plan. If something doesn’t work or could be improved, changes to the plan can be made appropriately.
At the same time, new risks may present themselves that must be planned for. Few companies were well-prepared for the COVID-19 pandemic, for example, but knowing that such an event could happen again necessitates BCP updates.
Benefits of a Business Continuity Plan
Developing a BCP can be resource-intensive and require a lot of time and even expensive outside consultation. However, the benefits of creating and maintaining a plan will nearly always outweigh the downsides. These include:
Minimizing downtime: The shorter production or services are offline, the less revenue will be lost by a business. A BCP can help minimize downtime and ensure people and processes get back to full capacity as quickly as possible.
Protecting assets: Planning enables quicker responses that could save a business’s assets in the case of an emergency. Prevention, in business as well as medicine, is also incredibly worthwhile.
Maintaining a reputation: Customers and other companies that work with a business want continuity in the supply of goods and services. A BCP helps minimize disruptions, maintaining a business reputation for reliability and dependability.
Business continuity plans address supply chain disruption, key person loss, and system failures—scenarios companies often discuss theoretically but rarely test operationally. Untested plans fail under actual stress. Operational testing identifies gaps before crisis strikes. China corporate services include continuity planning aligned with your operational footprint. MSA Asia tests and refines your resilience. Contact our team to develop your continuity framework.
FAQ
A BCP should be updated at least annually and more frequently for high-risk organizations. This helps a business continually assess and plan responses to new risks.
- What are the most common disruptions that business continuity plans address?
Business continuity plans typically address natural disasters like floods, severe heat or cold, storms, and earthquakes. Human-made disasters like civil unrest, fires, and disruptions to utilities like water and electricity are also common. Hacking, malware, and data leaks are also modern risks that most organizations need to plan for.
Business continuity plans typically address natural disasters like floods, severe heat or cold, storms, and earthquakes. Human-made disasters like civil unrest, fires, and disruptions to utilities like water and electricity are also common. Hacking, malware, and data leaks are also modern risks that most organizations need to plan for.
